Partner Manual

Sign in from the dedicated partner login page, accessible via "Partner Login" at the very bottom of the top page. This is separate from the regular client login page.

Use the email address and password you set when registering as a partner. If you've forgotten your password, use "Forgot your password?" to reset it.

After signing in, "Request List" shows requests matching your service area and offered services. Use the "Unanswered," "Answered," and "Matched" tabs to filter.

Each card shows the response deadline, the client's budget, and the amount you'll receive if matched (your payout).

Click a request's title to open its details. Review the content, then select "Apply" if you're available or "Decline" if not, add a comment, and click "Submit."

If the client selects a different partner after you've applied, that request won't be matched with you. The messaging feature only unlocks once a match is finalized and payment is complete.

<Notes>
You can change your response at any time before a match is finalized, via "Change Application Status."

Once you're matched with a client and payment is complete, the messaging feature for that request is unlocked. Use it to coordinate scheduling and confirm how the service will be carried out (online or in person). Please note that once the client marks the contract as completed, you will no longer be able to send messages.

<Notes>
Please don't exchange personal contact information, such as a personal email address or phone number. Message content is automatically monitored to help us improve the site. If a possible violation is detected, we may also review your messages with the same client across your other requests.

From "Edit Profile," you can update basic details such as your nickname, nationality, years of residence in Japan, contact information, and account type (individual/corporate).

Filling out your supported languages, qualifications, self-introduction, social media links, and profile photo helps clients feel confident applying to work with you. You'll also set your service area(s) from this screen.

You can also register or update the bank account (bank name, branch, account type, account number, account holder name) that your payouts will be transferred to. Payment cannot be made without this information on file.

From "Payment Method" on your mypage, you can optionally connect a Stripe (payment processor) account to receive your payouts automatically on Stripe's own payout schedule (normally every Friday). If you don't connect, we'll continue to manually transfer your payout, as a single batch on the last business day of the following month, to the bank account registered above.